TeamCard is Ipswich Town FC's stadium access system and also the loyalty points card system which allows fans to collect points for merchandise purchases at ITFC stores and online. These points can then be used to pay for future merchandise or season ticket purchases with Ipswich Town FC. To collect points on all purchases, simply show your TeamCard in-store or add your TeamCard number to your account on www.itfcshop.com. This is an individual membership scheme and only one teamcard can be used per transaction.
TeamCard loyalty is automatically included as part of all Ipswich Town FC season cards and member cards only - TeamCards cannot be individually purchased or signed up for. The 14-digit number under the barcode on the back of a season card / member card is your TeamCard account number. Non-season ticket holders can purchase a Silver Membership from the Club in order to start accruing loyalty points, alongside many other benefits. To find out more about memberships, contact our ticket office team on 03330 050503 (local rate).
What points are being awarded?
ITFC are awarding points to season ticket holders and members. All TeamCard holders are eligible for 5 loyalty points per full £1 they spend on merchandise purchases in store or online.
What is a point worth to a fan?
Each point is worth 1p. So 340 points equals £3.40
If I forget to add my TeamCard to my account, can I claim points back from previous purchases?
No, your TeamCard points will only start to be awarded for online purchases from the point you add your TeamCard to your account. This can be done at the point of registration, or at a later time.
What can I buy with my points?
Points can be redeemed against all or part of a purchase of Club merchandise and ticketing product. The minimum redemption value is £1. Points can be used for part-payment of goods. You will get the option to spend your points in your online basket if you have an active positive points balance on your account. If you want to spend your points in-store, simply request this at the till point. Points can be used to purchase individual home match tickets, home and away travel or memberships/season tickets, these can be purchased in person at Planet Blue. Points cannot be used to purchase away match tickets, gift vouchers, or delivery costs.
What is teamcard.co.uk?
This is the official TeamCard website where you can find special club offers – many of which are exclusive to TeamCard holders. Register your TeamCard at www.teamcard.co.uk, set up your account and view all TeamCard related activity, such as your points balance, TeamCard purchase history, match and event attendance, as well and tickets and entitlement not yet used.
What do I do if I lose my card?
A replacement can be arranged, please call our ticket office team on 03330 050503 to arrange this. Points will be transferred if they have not been used. A £10 administration fee will be payable.
How long do points remain valid?
TeamCard points remain valid until the following 31st December from the current season in which they were collected. At this point, any unredeemed points will expire.
Where can I find out more?
To find out more about ongoing developments, visit www.itfc.co.uk or call 03330 050503.